Yas Alpaca
Yas Alpaca is a planet-friendly solid haircare line designed in Germany and manufactured in Italy.We are on a mission to give everyone healthy, fabulous hair without harming the planet, and its people, along the way. Yas Alpaca shampoo bars have no plastic ingredients or packaging and have a lower carbon footprint. We are excited to share our products with you and take you with us on this journey, one magnificent shampoo bar at a time.
Berlin,
Germany
Join Since 19 January, 2024
Total Products: 3
SHOP OWNER
Dilara
Seller Products
Policy
Description
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Yas Alpaca - Shipping, Return & Exchange Policy
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Shipping Policy
At Yas Alpaca, we are committed to delivering your order of zero waste shampoo bars and accessories with speed and care. Our shipping process is straightforward:
- Processing Time: Orders are processed within 1-3 business days.
- Shipment Confirmation: You will receive a shipment confirmation email once your order has been shipped.
Return & Exchange Policy
Due to the nature of our products, Yas Alpaca maintains a No Returns or Exchanges policy for our shampoo bars and accessories. This is in consideration of hygienic standards and customer safety.
- No Returns/Exchanges: We do not accept returns or exchanges on our shampoo bars as they are personal hygiene items.
- Damaged or Faulty Products: If you receive a product that is damaged or has a fault, please contact us immediately at hello@yasalpaca.com. We will work diligently to resolve any issues.
- Refund Process: Upon reviewing your case, we may offer a partial or full refund, depending on the circumstances.
We value your satisfaction and will strive to ensure that any issues are resolved promptly and fairly.
For any further queries or assistance, feel free to contact us at hello@yasalpaca.com.
My name is Dilara and I am the founder of Yas Alpaca. I care deeply about sustainability and issues surrounding climate change. I wanted to start a company that would reflect my personal passion and make a difference in a hugely unsustainable haircare industry; that's how Yas Alpaca was born.
Yas Alpaca shampoo bars have no plastic ingredients or packaging, give you more bang for your buck, and have a lower carbon footprint. We guarantee that all of our products are free from SLS/SLES, parabens, silicones, and phthalates, among many other potentially harmful ingredients. They are also cruelty-free and 100% vegan (obvi).
We are excited to share our products with you and take you with us on this journey, one magnificent shampoo bar at a time.
P.S. You may be wondering, "Why alpacas?" It's because they are cute, kind, and they have oh-so-fabulous hair.
Yas Alpaca shampoo bars have no plastic ingredients or packaging, give you more bang for your buck, and have a lower carbon footprint. We guarantee that all of our products are free from SLS/SLES, parabens, silicones, and phthalates, among many other potentially harmful ingredients. They are also cruelty-free and 100% vegan (obvi).
We are excited to share our products with you and take you with us on this journey, one magnificent shampoo bar at a time.
P.S. You may be wondering, "Why alpacas?" It's because they are cute, kind, and they have oh-so-fabulous hair.
