Moreva
Welcome to our handmade skincare shop where we are passionate about creating products that are not only good for your skin, but also for the planet. We believe that natural is the way to go, which is why we only use high-quality natural ingredients in our products, carefully chosen for their nourishing properties.
Erfurt,
Germany
Join Since 4 May, 2023
Total Products: 16
SHOP OWNER
Mher Mkrtchyan
Seller Products
Policy
If you receive a defective or damaged item, please contact our team within 7 days of receipt to arrange for an exchange. We will replace the item at no additional cost to you. If you receive an incorrect item, we will arrange for the correct item to be shipped to you at no additional cost.
If you wish to exchange an item for a different size or color, please contact our team to obtain an exchange authorization number. The item must be in its original condition and packaging, and all accessories and documentation must be included. The customer is responsible for the return shipping costs and any price difference between the exchanged items.
Description
Each product is carefully crafted with love and attention to detail, ensuring that every customer receives the best possible experience. Our soaps are all designed to leave your skin feeling healthy and rejuvenated.
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Shipping Policy:
We offer shipping services for our products to customers worldwide. We strive to process and ship all orders within 1-2 business days of receipt of payment. However, delivery times may vary depending on the destination country and shipping method selected. We provide a tracking number for all shipments to allow customers to track their packages.
Shipping rates are calculated based on the weight and destination of the package. Customers are responsible for any customs or import duties that may be applicable to their order.
Return Policy:
We want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your order, you may return the item within 30 days of receipt for a full refund. The item must be in its original condition and packaging, and all accessories and documentation must be included.
To initiate a return, please contact our team to obtain a return authorization number. The customer is responsible for the return shipping costs unless the item is defective or damaged upon receipt.
Exchange Policy:
If you receive a defective or damaged item, please contact our team within 7 days of receipt to arrange for an exchange. We will replace the item at no additional cost to you. If you receive an incorrect item, we will arrange for the correct item to be shipped to you at no additional cost.
If you wish to exchange an item for a different size or color, please contact our team to obtain an exchange authorization number. The item must be in its original condition and packaging, and all accessories and documentation must be included. The customer is responsible for the return shipping costs and any price difference between the exchanged items.
Note: We reserve the right to refuse any returns or exchanges that do not meet our policies.
Our commitment to sustainability is at the forefront of everything we do. From our ingredients, which are sustainably sourced, to our eco-friendly packaging, we are constantly striving to reduce our environmental footprint. We also prioritize ethical practices throughout our supply chain.
Each product is carefully crafted with love and attention to detail, ensuring that every customer receives the best possible experience. Our soaps are all designed to leave your skin feeling healthy and rejuvenated.
At our handmade skincare shop, we believe in creating a healthier and more sustainable future, one product at a time.
